Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged or flawed, with proof of purchase directly from the winery. We ask that the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to shipping@ledefamilywines.com to arrange for the return of corked or flawed product.

You must be 21 years of age or older to purchase wine, and wine shipments must be signed for by an adult 21 years of age or older. For these reasons, we suggest shipping to a business address. Returned shipments will be charged return and reshipment fees.